Terms and Conditions

Terms and Conditions

Please read these terms & conditions carefully. By accessing this website, you agree to be bound by the terms & conditions stated below. If you do not agree to the terms & conditions stated below, please do not access or use the Inter-Antennae web site. For the purpose of this document: “The Customer” shall mean any person, company or entity using or ordering through the Inter-Antennae website, software, product offerings and “Inter-Antennae” shall mean the Company managing, developing and offering the service, its employees, directors and shareholders.

1. Detailed description of goods and/or services

Inter-Antennae is a business in the menstrual cup industry that sources its products from overseas.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 10 days and delivery confirmed by way of email. Delivery options will be via courier or postal delivery.

3. Return and Refunds policy

The provision of goods and services by Inter-Antennae is subject to availability. In cases of unavailability, Inter-Antennae will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee. Should the Customer not find the product suitable despite being made to the specifications of Inter-Antennae, the Customer must return the goods in good order back to Inter-Antennae at their own cost. On receipt of the product Inter-Antennae will inspect and if the product is in the same condition as dispatched then Inter-Antennae will refund the customer. Refunds remain at the discretion of Inter-Antennae.

4. Customer Privacy policy

Inter-Antennae shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

5. Payment options accepted

Payment may be made via Visa and MasterCard.

6. Card acquiring and security

Card transactions will be acquired for Inter-Antennae via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details

Customer details will be stored by Inter-Antennae separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility

Inter-Antennae takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile

This website is governed by the laws of South Africa and Inter-Antennae chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11. Variation

Inter-Antennae may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information

This website is run by Inter-Antennae (private company) based in South Africa trading as

Inter-Antennae.

Queenie Combrinck

Director

13. Inter-Antennae contact details

Company Physical Address: Bloemfontein, South Africa

Email:admin@Inter-Antennae.co.za